Built on Trust:
Your Privacy, Our Priority
Confidentiality at the Core of Sparks
How Sparks Protects Your Confidentiality
Sparks is committed to revolutionizing mental health support while ensuring that your privacy remains uncompromised. We understand that trust is the foundation of every therapeutic journey, and that’s why Sparks has been meticulously designed with confidentiality at its core. Here’s how we safeguard your personal information while empowering your mental health journey:
We begin by creating your unique In-App Persona
When you sign up for Sparks, instead of linking your activity to your email address, we enable you to create an in-app persona. This identity remains completely disconnected from your email and other external identifiers. This helps ensure that your engagement within the platform is private, secure, and solely focused on your well-being.
If you joined the platform via your organization’s benefits program, your organization will know that a member joined, but not who. This is because when you create your in-app persona you become disassociated from your email. All we know is that “Sk8ter12” is a user.
Our app will also collect information to help our system learn about you; we will ask you questions such as your age, gender, date of birth, etc. All this information gets stored in an encrypted database. Any answers you provide to in-app questions are stored in a separate, secure, and encrypted database. In this way, we are creating multiple layers of dissociation between the real world you, and your data. We put together a detailed privacy policy, but if you have any concerns, please email us.
Encrypted Data Storage for Maximum Security
As mentioned above, every response you provide within the Sparks platform is stored in an encrypted database designed to protect your data from unauthorized access. Our system prevents any connection between your responses and your personal identity. This means that while your engagement drives powerful insights for mental health advancements, your privacy is never compromised.
Scores, Not Responses: Extra Layers of Protection
At Sparks, we go beyond encryption to further isolate your data. While you may engage with questions and exercises in the app, only your scores and not your specific responses are used within the platform. This ensures that even the data processed within Sparks remains non-identifiable and completely detached from you as an individual.
Will people try to hack the system? Unfortunately, yes, and cybersecurity is a constant and ongoing challenge. We are here trying to help people, and we will continue to take every step possible to safeguard your security.
Big Data Analytics with Rigorous Safeguards
Sparks leverages big data analytics to refine its offerings and deliver optimal user outcomes. But we do so in ways that still affords privacy. For instance, group analyses and reporting are only conducted when there is a minimum of twenty individuals in any data set. This rule ensures that no individual’s data can be isolated or pinpointed within smaller groupings, further protecting your confidentiality.
Why Confidentiality Matters
Mental health is a personal journey, and the confidence to share and engage openly is vital for achieving meaningful progress. Sparks was built to provide a space where users can feel completely secure in their interactions, knowing that their data is protected every step of the way.
A Platform You Can Trust
By combining cutting-edge encryption technologies, anonymous in-app personas, and stringent data safeguards, we have created an environment where privacy and confidentiality are paramount. Whether you are exploring therapeutic content, responding to questions, or benefiting from data-driven insights, your privacy remains inviolable.
Empowering Mental Health Through Innovation
At Sparks, we believe that innovation should never come at the expense of trust. Our platform delivers advanced mental health solutions while ensuring that your data is secure, your privacy is respected, and your journey is truly your own.
Join Us
Transform your mental health journey with the peace of mind that comes from absolute confidentiality. Sparks is not just a platform—it’s a promise to prioritize your privacy while empowering your well-being. Join us and experience a revolutionary approach to mental health, driven by trust and innovation.